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Manitoba Library Association Posts

MLA Webinar – Recipe for Return on Investment

Posted in Professional Development

Date: Monday, May 6, 2019, at 12 pm CST

Speaker: Rhonda O’Neill

Description: In recent years a number of large library systems have completed economic impact studies. If your resources are more limited, how do you calculate and communicate the library’s value in a way that rings true to your stakeholders? What can you learn from your calculations? This session will explore the process of calculating a market value return on investment at your library and communicating it to your target audience.

Cost: Free

Register via

Coming Soon to the Education Institute!

Posted in Professional Development

It’s cold outside – so why not keep your professional skills fresh and current without leaving your home or office? Check out upcoming webinars at the Education Institute (EI), a learning resource for the library community. The full calendar can be accessed here.

It’s more cost-effective to learn as a team. For information on EI all-access passes for institutions, contact OLA Training and Education Specialist Steph Guthrie:

Coming soon to EI:

What About Me? Discovering the Potential in Library Pages
Jennifer Murley & Chanel Sheridan
Thursday, February 7 | 11:00am-12:00pm EST

Public library pages are often forgotten about, for many reasons. This webinar will focus on existing barriers to library pages, how the Collingwood Public Library has taken steps to motivate and inspire library pages in their current position, and how small changes can lead to big success for part-time staff.

Snakes and Ladders: A Copyright Assessment Activity
Meaghan Shannon
Tuesday, February 12 | 1:00-2:00pm EST

During this webinar we will consider 8 scenarios that may arise in a library in which someone wants to make use of a copyright-protected work for a certain purpose and in a certain manner. We’ll discuss each of the scenarios and refer to a flowchart to assess the status of each work, identify best practices, and determine outcomes.

A Survival Guide to Presentations
Maggie Weaver
Thursday, February 14 | 1:30-2:30pm EST

Whatever the topic, whoever the audience, wherever the venue, there are enduring guidelines for delivering a successful presentation. Part advice, part motivation, this webinar will encourage everyone to become a good communicator – you have the requisite qualities: humour, energy, sincerity and friendliness.

Customer Journey Mapping & Library Service Blueprinting
Céline Gareau-Brennan & David Mucz
Tuesday, February 19 | 1:00-1:30pm EST

Learn how to evaluate the customer experience at your library through the lenses of your customers and staff. This webinar will introduce participants to design thinking techniques, customer journey mapping, and service blueprinting to devise an exceptional customer experience at your library.

Teaching Kids How to Avoid “Fake News”
Joyce Grant
Tuesday, February 26 | 1:00-2:00pm EST

Studies show that “fake news” is hard for kids to spot – but the internet is where they live, research and socialize. This interesting and practical session will help you teach kids how to avoid fake news and find the good stuff online.

To view more upcoming EI sessions, visit the calendar online.

February 4th Workshop with Bruce Fiske – Hosted by the Library Technicians Division

Posted in Library Technicians, and Professional Development

This workshop is targeted at library staff with public service roles. Libraries are spaces for everyone from all walks of life, and workers are often in front lines of service, in person and digitally. Libraries strive to provide safe spaces for their workers and the communities they serve.  This workshop will discuss the topic of working through challenging patron behavior through training and planning for safe work practices in person and online for library professionals.


Bruce Fiske: 

Bruce graduated from the University of Manitoba Social Work program with a Master of Social
Work in 2011 and Bachelor of Recreation Studies in 1993. He has been a Social Worker at Winnipeg
Public Libraries since June 2012. His background most of his life has been in the area of recreation with
aging populations along with experience in crisis intervention, mental health, and youth recreation. He
enjoys spending time with his wife, three children, their numerous pursuits and family activities.

Bruce Fiske (MSW), Social Worker at WPL, will discuss the topic of working through challenging customer/client behavior through training and planning for safe work practices. Topics covered will include identifying concerns in the workplace, self-calming and control techniques, the concept of de-escalation, assessment, and tactics for common scenarios and planning and practice for the future.

Kyle Feenstra:

Kyle is the Coordinator for Learning and; Instruction Support at University of Manitoba Libraries. He has B.A. and B.Ed. degrees from the University of Winnipeg and an MLIS from the University of Western Ontario. His current research is focused on critical pedagogy, learner autonomy, and the place of student voice in academic libraries.

During the workshop, Kyle will discuss approaches taken by University of Manitoba Libraries to manage potential conflict in online reference interactions. The workshop will focus on strategies to increase staff and patron safety in situations where patrons are exhibiting significant levels of stress or agitation, including potential crisis situations.

Location: Neil John Maclean Library Room 385

Enter the main Lobby of the U of M  744 Bannatyne Ave campus on the first floor. If entering from McDermot, you will already be inside the lobby. If entering from the underground parking lot on Sherbrook, proceed through the building towards the Bannatyne Campus main building. The lobby is directly after the entrance.

From the lobby, either take the elevator to level “2B” or walk up the flight of stairs to the next Brodie Building floor. (It’s the first floor that has a walkway hanging over the lobby.) The Neil John Maclean Library on the right.

Once inside the library, go directly up the spiral staircase, or take the elevator to the 3rd floor. It will be on the far left wall if you were taking the stairs, or to your right if you took the elevator. The room has a glass wall and has “385” written on the glass.


Monday, February 4th, 2019, 10am – 1pm


$50 for members ; $65 for non-members

Registration Steps
Step 1: Please click here to register
Step 2: Buy your ticket here by selecting your rate below


MLA Talk and Tour 2018: Winnipeg Public Library’s ideaMILL

Posted in Professional Development

Join your fellow library-lovers for an informative, engaging, and tasty evening at Manitoba Library Association’s first TALK AND TOUR at Winnipeg Public Library’s ideaMILL on Monday, Oct. 29 at 6pm. WPL’s brand new makerspace includes resources such as 3D printers, sewing machines and a craft lab, high-end computers, digitization, video and photo equipment, and sound booths – all to help the public explore their creativity and have the tools to make their ideas real.

After the hands-on session and tour, join us in the Carol Shield Auditorium for dinner, networking, and discussions on library issues.

What: MLA Talk and Tour 2018

Where: idealMILL at Millennium Library (3rdFloor) – 251 Donald Street, Winnipeg

Who: All library workers, students and supporters are welcome!

When: Monday, October 29th – Tour at 6pm with dinner and discussion to follow

Cost:  Your ticket includes a guided information tour with hands-on learning in the ideaMILL, followed by dinner (pizza, sides, dessert, and up to two glasses of wine) and group discussions on timely library topics. Indicate any dietary restrictions on the registration form.

·         $15 for MLA Members (individual & institutional)

·         $20 for non-members (visit here to join today!)

Register via:

2018 Manitoba Municipal Elections Toolkit now available!

Posted in Advocacy

Another election season is upon us!

On October 24, people in municipalities across the province will go to the polls. The Manitoba Library Association has created an election toolkit to help engage candidates and the public on the topic of support for public libraries.

We have also provided information for members of the public to encourage voters to also engage the candidates.

Find the 2018 MLA Municipal Elections Toolkit here. This Toolkit provides the basic pieces needed to communicate with candidates:

  • an email template for contacting candidates;
  • three suggested questions to pose to candidates;
  • a list of helpful information related to the value of public libraries.

#AskAboutLibraries is where members of the public can find information to engage candidates on questions about library service in their communities.

MLA encourages you to make use of or share both these resources as your mandates allow.